MSP Inquiry Errors - Sending Duplicate Correspondence and Forms

Noridian's Medicare Secondary Payer (MSP) department has up to 45 calendar days to respond to provider correspondence inquiries. Please review the following for education on this topic.

To avoid duplicate correspondence:

  • Utilize Noridian Medicare Portal (NMP) to track any open MSP claims and appeals
  • If mailing MSP forms, wait a full 45 calendar days for response before resubmitting
  • If utilizing NMP, do not duplicate by also mailing form
  • Do not use Written Correspondence form for MSP inquiries

Other Resources:

            Last Updated Thu, 01 Apr 2021 16:53:09 +0000