Related or Qualifying Claim / Service Not Identified on Claim

CARC/RARC Description
CO-107 Related or qualifying claim/service was not identified on this claim.

Note: Refer to the 835 Healthcare Policy Identification Segment (loop 2110 Service Payment Information REF), if present.


Common Reasons for Message

  • Primary CPT has not been billed
  • Primary CPT was not billed on same claim

Next Step

  • View claim history to determine if primary CPT was billed
    • If not, add-on code cannot be billed
    • If so, review medical documentation to determine if secondary code can be billed
  • Submit claim for primary CPT
  • Submit Appeal request. See Appeals webpage for instructions on how to submit a Reopening or Redetermination

Claim Submission Tips

  • Verify primary CPT was billed prior to billing add-on code

View reason code list, return to Reason Code Guidance page.


Last Updated Tue, 20 Oct 2020 14:54:20 +0000