Noridian Medicare Portal (NMP)

The Noridian Medicare Portal (NMP) is a free and secure, internet-based portal that allows users access to beneficiary and claim information. The portal is available for all Part A, Part B and Durable Medical Equipment (DME) users in the Noridian MAC Jurisdictions of JA, JD, JE and JF. The Centers for Medicare & Medicaid Services (CMS) governs the security regulations and other policies of NMP.

More information on logging into, registering for, or using the NMP can be found by using the buttons above.

The chart below shows the hours, by jurisdiction, the Contact Centers are available for questions related to NMP. The Contact Centers are available Monday - Friday.

  Jurisdiction A DME Jurisdiction D DME Jurisdiction E Jurisdiction F
Contact Us 866-419-9458 877-320-0390 855-609-9960 877-908-8431
Functionality
Inquiries
Customer Service
8 a.m. - 5 p.m. ET
Customer Service
8 a.m. - 6 p.m. CT
Customer Service
6 a.m. - 5 p.m. PT
Customer Service
8 a.m. - 6 p.m. CT
Passwords/Account Support User Security
9 a.m. - 5:30 p.m. ET
User Security
8 a.m. - 4:30 p.m. CT
User Security
6 a.m. - 2:30 p.m. PT
User Security
8 a.m. - 4:30 p.m. CT
Last Updated Dec 10 , 2023

Related Articles

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Prior Authorization Request Submission and Status Now Available in the Noridian Medicare Portal for Part B Users 07/26/2022
Multi-Factor Authentication (MFA) Passcode Valid for 8 Hours 07/07/2022