Noridian Medicare Portal (NMP)

The Noridian Medicare Portal (NMP) is a free and secure, internet-based portal that allows users access to beneficiary and claim information. The portal is available for all Part A, Part B and Durable Medical Equipment (DME) users in the Noridian MAC Jurisdictions of JA, JD, JE and JF. The Centers for Medicare & Medicaid Services (CMS) governs the security regulations and other policies of NMP.

More information on logging into, registering for, or using the NMP can be found by using the buttons above.

The chart below shows the hours, by jurisdiction, the Contact Centers are available for questions related to NMP. The Contact Centers are available Monday - Friday.

  Jurisdiction A DME Jurisdiction D DME Jurisdiction E Jurisdiction F
Contact Us 866-419-9458 877-320-0390 855-609-9960 877-908-8431
Functionality
Inquiries
Customer Service
8 a.m. - 5 p.m. ET
Customer Service
8 a.m. - 6 p.m. CT
Customer Service
6 a.m. - 5 p.m. PT
Customer Service
8 a.m. - 6 p.m. CT
Passwords/Account Support User Security
9 a.m. - 5:30 p.m. ET
User Security
8 a.m. - 4:30 p.m. CT
User Security
6 a.m. - 2:30 p.m. PT
User Security
8 a.m. - 4:30 p.m. CT
Last Updated Dec 10 , 2023

Related Articles

paginationType noridian
Articles Source Posted
Portal, IVR and Customer Service Limited Availability on June 28 - 30, 2024 06/12/2024
Preventive Services Codes on Eligibility Inquiry 04/09/2024
ACO Lookup Available in NMP 12/22/2023
EDI Claim Submission Available in NMP 12/22/2023
Written Reopenings Available on the Noridian Medicare Portal (NMP) 11/15/2023
Self Service Tool Tutorials: Noridian Medicare Portal 09/27/2023
2022 1099 Tax Forms Available on NMP 02/01/2023
System Availability Notifications 01/20/2023
Security Acknowledgement on NMP 10/03/2022
Prior Authorization Request Submission and Status Now Available in the Noridian Medicare Portal for Part B Users 07/26/2022
Multi-Factor Authentication (MFA) Passcode Valid for 8 Hours 07/07/2022