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This is the Noridian Medicare Portal (NMP) User Guide. To use the elements within this guide you must first be logged into the portal.

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System Availability Notifications

The Noridian Medicare Portal (NMP) uses the Claims Processing Systems to retrieve data for various inquiries. The Claims Processing Systems go offline nightly to cycle the claim information. When these systems are offline, some inquiries on NMP are unavailable. To better serve our users, Noridian has implemented System Availability Notices that will be displayed when the systems are offline and 10 minutes prior to the system going offline.

Users will not see any disruption during our normal business hours, as these notices are provided as a courtesy to our users. Users can anticipate seeing these notices starting around 7:50 P.M. Central Time.

Users can view our Hours of Availability anytime on the Contact Us page of NMP.

 

Last Updated Jan 20 , 2023