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This is the Noridian Medicare Portal (NMP) User Guide. To use the elements within this guide you must first be logged into the portal.

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Noridian Medicare Portal - Removing Voice Call Option for MFA - July 1, 2022

Effective July 1, 2022, Noridian Medicare Portal users will no longer have the option to have a voice phone call to receive the Multi-Factor Authentication (MFA) passcode when logging in. The email and text option will continue to be available.

Prior to July 1, Noridian encourages users to start using the email or text option to ensure a seamless transition. Below are the steps that can be followed to set up another MFA option.

  1. After logging in, go to Manage Account and the Security Settings tab.
  2. Select the "Update Multi-Factor Authentication" button.
  3. Select the Edit button to add the Text option. The text field will open, make the necessary changes and select "Verify".

If additional assistance is needed, please contact User Security for your jurisdiction:

  • JA 866-419-9458
  • JD  877-320-0390
  • JE 855-609-9960
  • JF 877-908-8431

 

Last Updated Jun 22 , 2022